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Cleaning the Attic

by Rob on February 25, 2009 · View Comments

in Being a Doctor,Just Stuff Kind of Thingies

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I see them.  They are sitting right next to me right now.  While I type this there is a certain amount of guilt that their presence radiates towards me.  They never say anything, but they don’t have to.  They just sit there smugly knowing that they live somewhere in the recesses of my brain waiting to spin their net of shame on me whenever they catch my eye.

I hate looking through old records.  As I write this (and every blog post, really), I am procrastinating a task that I equate to cleaning the attic.  It’s something you know you probably ought to do, but do you really need to do it?  Nobody will know if you don’t.

attic1

Those non-medical types won’t understand my emotions, but I suspect I am not alone in the medical community.  Slogging through a pile of information that is 98% useless and taking up lots of time in the process is not something to be eagerly anticipated.  Who cares what someone’s mammogram 8 years ago showed when they have had them annually since then?  Who cares what the child’s height was when they were 9 months of age when they are now 13 years old?  Who cares about a sinus infection in 1996?

Besides, most doctors do a lousy job keeping their records and have illegible handwriting.

There are four reasons medical records are kept:

  1. So the healthcare provider gets paid.  We are paid based on our charting, and the rules that govern the process (which I have documented in the past) make it such that most of the notes are just filler to satisfy the regulations.
  2. “For future reference.”  – Who knows what information what you need in the future?  It’s a good thing to keep stuff so that if you need it, you will be able to access what you need.
  3. Because if we don’t the information would be gone forever.  We are the only ones keeping records of certain things, and so if those records are lost, those visits are lost forever.
  4. So we can torture the conscience of any doctor after us that takes care of the patient.

But isn’t there useful information in medical records?  Of course, but not as much as you would think.

At home, I hold on to bills I have paid for three years.  I do this because somebody somewhere said I should.  The argument is that they may be needed in the future, so you hang on to them “just in case.”  I certainly understand having bills over the past month, and even the past six months; but why do I need the water bill from March of 2006?  The same thing is true with medical records.  You rarely use the information that is over a year old.  There are some pieces of information, like immunization records and colonoscopy reports that are necessary to know, but in general a summary of them should be fine.

Furthermore, the labs and hospitals have all of the lab and radiology reports for the patient, so I don’t really need the actual report, just the summary in a flow sheet (like a bank statement for the bills you paid).

pilesOne of the real benefits of a national health information network is that information won’t have to be duplicated as much.  I don’t need to keep old records on patients, I just need access to their information.  So if I need a mammogram report, I just go online to the radiology database and look it up.  If I need to know their last few cholesterols, I get those from the lab results database.  If I want their medication history, I log on to the e-prescribing network that keeps those records far more accurately than doctors do.

I know, I know, “What about security?”  I don’t think there should be a central database.  I wouldn’t want that for my money and I really don’t want that for healthcare records.  I would just want access to what I need and have authorization to access; kind of like having access to bank accounts online and allowing one bank to electronically withdraw money from another.

But that’s another discussion.

Now I just sit here with the leering presence of a stack of mostly useless information.  The taunt me.

Sometimes I dream at night that I am being chased around by stacks of illegible notes, screaming at me and telling me what a horrible person I am.  Other times I dream I am on a witness stand testifying and in walks a pile of old records that walks before the judge, points at me, and screams “He’s the one!  He’s the one who never looked at me!  Throw him out to where there is weeping and gnashing of teeth!”  Then the courtroom is in an uproar, cameras flash, ladies weep and children scream.

Then I wake up and decide it is time to clean the attic.

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  • Linda
    Medicare requires 10 years for record keeping (this was changed in 2007 from 7 years).

    If you've given a vaccine other than a flu shot, which is yearly, then vaccination records must be kept for the lifetime of the patient (again, chaged by VAERS in 2008). My state (CA) does not have online vaccine records which you referred to.

    Your vaccination records are probably embedded in your medical records so its hard to separate those out, but you might think about it now.

    As a pharmacist who gives vaccinations as well as fills rxs, our hard copy records are sent to a long term storage unit in Nevada (this place holds records from 185 pharmacies in my chain). They throw out our rxs after 10 years & keep the vaccine records for 80 years. I keep 2 years of rxs in my pharmacy since those are most frequently audited. Of course, everything remains forever on the archived disk, but those are rarely used at all.

    Good luck with your endeavor!
  • Great post!

    7 years..7-10 yrs and if inactive then can be destroyed is what i was recently told.

    I can so relate to the procrastination thing. :)

    I am sorry I won't have the deceased Doc's input since my records are still missing. Only because he made diagnoses other docs missed. But we have them now and so I guess I just need my most recent labs?

    Hilarious dream! :)
  • Let me just say this much about old records...if it wasn't for some bureaucrat sifting though my old medical records, I would have been saved a nightmare through most of junior high and high school...

    But from a practical perspective it could help the GP/ family doc types (if I remember right, that's your ballpark, yes?) to have a linear history to some degree, particularly if someone they've had as a patient for several years has a chronic illness (or three) that needs consistent follow up. Of course, there's also that element of CYA like you mentioned in regards to lawsuits, but that shouldn't require anyone to take up all their extra space (assuming they actually have some) with old files and records that will probably never see the light of day again.

    I suppose it's not such a hassle with EMR, since the only "space" would be server space or memory in the computer (though of course, that could run out as well). Guess the best option is compromise, like keep only what's required (I think there are state laws that regulate how long medical records must be retained, if I remember correctly).
  • Simon Carter
    Awesome - thanks. I am an ICT/Computer Studies teacher. A really useful article to provoke some thought, apply some knowledge, raise some discussion, and just amuse my more-able students.
  • I have to admit, when I read the post title, "cleaning out the attic" I thought it was going to be a post on colon cleanses. Too bad, I was kind of looking forward to that!
    I am 24 years old and I keep EVERY bill and medical statement I receive. I am considered "weird" among my peers. But then again, I am also debt free and that is also considered "weird". Most people my age keep everything electronically and keep track of their bills electronically. What's ever more weird is that I own a computer consulting firm and you would simply think because of "what I do" that I would do everything on the computer. Wrong. There is something about being able to go back 5 years and find the receipt for my malaria pills from a trip to Thailand.
    Do you still have the Atari that goes with that box? Or is that simply a stock photo you are "borrowing" from the internet?
  • Ken O
    The basic problem of "how long do you keep records for?" isn't just a medical problem; that said, in the specific case of medical records there's a potential liability/duty of care issue too. For example if that 8YO mamogram shows a tumour that should have been diagnosed but wasn't because the oncologist had had a major row with their partner that morning and didn't have their mind on the job...
    Of course, this is where a system that only allows you to have 1 PHP etc at any given time scores, since all the records can be vested in one place. Or, rather closer to home for me, it was discovered some years ago that I may have been exposed to asbestos at work. I sent an information letter to my PHP recording the fact and dates the potential exposure was between, but it is clearly important that that letter remains as part of my medical history for evermore.
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